Before the visit
Confirm the hospital, department, date and language with you, prepare a short question list and check which documents the hospital says to bring.
NON-CLINICAL SUPPORT · CHINA
Hospital companion in China: interpreter and visit support
Arrange practical help for a planned hospital visit: meeting at the hospital, registration and wayfinding, English–Chinese communication, and help organizing reports and follow-up. We are not a medical provider and do not sell hospital appointments.
Not for emergencies. Call local emergency services for urgent symptoms. A companion supports communication and logistics; the hospital's clinicians make all clinical decisions. Scope, city, dates, hours, language and fee must be confirmed in writing before payment.
On the day
Meet at an agreed hospital entrance, help with registration and wayfinding, support communication during the consultation and help collect the visit summary and next appointment.
After the visit
Help organize receipts, reports and follow-up questions within the agreed scope. Clinical advice and treatment decisions remain with the hospital.
What the service can include
The exact task list is agreed in writing for your visit. A typical planned visit can include the items below; anything outside the written scope is a separate request.
- Pre-visit planning call
- Hospital meet-and-support
- English–Chinese communication support
- Registration, payment and pharmacy navigation
- Notes and next-step summary
- Coordination of reports and follow-up logistics
What is not included
These boundaries matter. A companion is not a substitute for a clinician, nurse, ambulance crew or insurer, and cannot promise a hospital slot or outcome.
- Diagnosis, prescriptions or treatment decisions
- Emergency care, ambulance or medical transport
- Nursing, personal care or overnight care
- Hospital consultation, tests, treatment, medicines, transport or accommodation
- A guaranteed appointment, clinician or clinical outcome
- Visa advice beyond general information, or legal advice
Cities, dates and languages
We confirm the city, hospital, date, daily hours, number of companions and language in writing before payment. Beijing, Shanghai, Guangzhou, Shenzhen and Hangzhou are common requests; other cities depend on travel and availability. English–Chinese support is the standard request. Other languages depend on the individual companion's availability, so do not assume that a translated website means a Spanish-speaking clinician or companion.
Pricing and booking
The published reference for in-person hospital support is from US$99 per day. The final quote depends on city, date, daily hours, number of visits, language and translation volume. We confirm the scope and fee in writing before paid work begins. Hospital registration, tests, treatment, medicines, transport and accommodation are separate.
- Send a short enquiry with the city, hospital, dates, daily hours and language you need.
- We reply with what can be confirmed and a written scope and quote.
- After payment is verified, we confirm the named companion and meeting point.
- After the visit, we help organize the agreed notes, receipts and next steps.
Payment methods
When online checkout is open, Waffo Pancake hosts the payment. Cards, Apple Pay and Google Pay are offered where available. WeChat Pay can appear for eligible one-time USD orders from buyers in mainland China and Hong Kong, subject to WeChat's monthly limit. Alipay is not currently available as a buyer payment method at Waffo checkout; we will update this page if Waffo adds it. We do not mark an order paid until the provider's verified payment event is received.
Safety, privacy and boundaries
Share only the information needed to organize the visit. Do not send full medical records through the enquiry form; the hospital should receive clinical records through its own approved channel. Our privacy policy explains how enquiry, account and care-file data are handled. For urgent symptoms, contact local emergency services rather than waiting for a coordination reply.
Frequently asked questions
Is a hospital companion a nurse or doctor?
No. A companion provides practical, language and navigation support. Clinical assessment, diagnosis, prescriptions and treatment are provided by the hospital's qualified clinicians.
Can you guarantee an appointment or a specific doctor?
No. The hospital controls availability, registration and clinician assignment. We can help prepare the request and confirm what the hospital has actually approved, but we do not sell or reserve hospital slots.
Which cities and languages are available?
We confirm the city, date, daily hours and language in writing before payment. English–Chinese support is the standard request; other languages depend on the individual companion's availability. Do not assume that a Spanish-language website means Spanish-speaking clinical staff.
How much does it cost?
The published reference for in-person hospital support is from US$99 per day. The final quote depends on city, date, daily hours, number of visits, language and translation volume. We confirm the scope and fee in writing before paid work begins; hospital fees are separate.
Can I pay with WeChat Pay or Alipay?
Waffo hosted checkout supports cards, Apple Pay and Google Pay where available, and WeChat Pay for eligible one-time USD orders in mainland China and Hong Kong, subject to WeChat's monthly limit. Alipay is not currently available as a buyer payment method at Waffo checkout. We will not describe a payment as complete until the provider's verified event is received.
Is this service suitable for emergencies?
No. Call local emergency services for urgent symptoms. A companion is arranged in advance for a planned visit and is not an emergency, ambulance or medical transport service.
Request a companion for an agreed visit
Start with a short enquiry. We will confirm whether the city, date and language can be covered, then send a written scope and quote. Do not pay anyone who cannot explain the exact tasks, hours and cancellation terms.